RIYADA Support

Need help with RIYADA? We can help with account access, activities, messaging, reports, and anything that is not working as expected.

The fastest way to reach us is by email. You do not need to be signed in to contact support.

Contact support

Email us at:

support@riyadatogether.com

Email RIYADA Support

What to include in your message

Including the following helps us understand and resolve your request:

  1. 1The email address on your RIYADA account, if you have one.
  2. 2What you were trying to do when the issue happened.
  3. 3What went wrong, and any message you saw.
  4. 4A screenshot if it helps show the problem.

Never send your password, an authentication code, or payment details by email. RIYADA will never ask you for them.

Reports and safety

If you are signed in, you can report a person, an activity, or a message directly from the app using the report options on that profile or message. Reports made in the app are reviewed by our moderation team.

If you cannot report in the app, email us at the address above and include as much detail as you can about what happened.

Helpful pages